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(Ireland) The Future of Aftersales Starts Here

Discover how Irish dealers are turning customer retention into profit - and help shape what comes next.
20 November 2025
14:00 - 14:45 (BST)
45 min

Hosted by

Axel_DSCF0524
Axel Graeser Commercial Manager – UKI

axg@autoflows.com

+44 7383 639233

Maja-Isabella-Hanrahan_DSC00091
Maja-Isabella Hanrahan Customer Success Consultant - UKI

mih@autoflows.com

Why this conversation matters - now more than ever

The Irish automotive market is facing its biggest transformation in decades:

  • The rise of electric vehicles (EVs) and evolving government targets
  • Workshop capacity challenges as customer expectations grow
  • Increasing pressure to improve customer retention and profitability

 

Autoflows is our response - a platform built to help Irish dealers adapt to this change through automation and data-driven customer engagement.

And we’re building it with the dealer community, not for it.

This webinar isn’t just a presentation.
It’s a dialogue about the future of automotive aftersales - where your insights help shape the next generation of customer engagement in Ireland.

 

What to expect in your session

This 45-minute session combines Irish industry perspective with local relevance:

  • Vision & Trends - How electrification, data, and digitalisation are reshaping Irish automotive retail.

  • The Autoflows Direction - Our mission, product vision, and how we’re evolving the platform for Irish dealers.

  • Benchmarking & Insights - Real Irish success stories from Bolands Wexford and MTH Biler Ireland, showing how automation improves retention and drives measurable growth.

  • Interactive Polls & Q&A - Share your input directly and help shape the roadmap for 2026.

 

What Irish Dealers Are Saying

 

“Autoflows has made it easier to reach the right customers at the right time - we’ve seen more service bookings and happier customers almost immediately.”

Aftersales Manager,

Bolands Wexford

 

“The automation has saved our team hours every week and helped us increase workshop efficiency. It’s become part of our daily rhythm.”

Service Market Director,

MTH Biler Ireland

 

Designed for forward-thinking Irish automotive leaders

Dealer Principals, Aftersales Directors, Service Managers, CRM and Marketing Professionals - anyone focused on connecting customers, service, and data to drive long-term profitability.

You’ll leave the session with:
  •  A clear understanding of where Irish aftersales is heading
  • Insight into Autoflows’ long-term vision and local roadmap
  • The opportunity to influence what comes next

 

Let’s shape the future of automotive aftersales in Ireland

Join fellow Irish automotive leaders who are already transforming how they engage customers.
This is your chance to influence the roadmap - and help define the next era of aftersales.

 

About Speakers

Nicholas Malcolm CEO & Partner, AutoflowsLeads strategy and client growth across Europe with a focus on profitability in auto retail.
Marc Bauer Partner, AutoflowsSpecialist in automotive aftersales, helping dealer groups transform retention into revenue.
Rene Toender Owner and CEO, AutoInc.Futurist and strategic advisor in the automotive industry, where his experience from all parts of the automotive value chain, both from management and board positions, provides insight into future trends and concrete strategic goals for the industry.
Alastair Cassels Automotive Advisory, Partner MHAExtensive experience in the automotive industry, having worked for Volkswagen Group, PSA, and General Motors. He is an expert in franchising, M&A, property, Electric Vehicle infrastructure, CO2 reduction and future business planning.
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