Sharing upselling insights from 1500+ dealers in Europe

Why this conversation matters - now more than ever

Service check-in should be one of the most valuable moments in the customer journey.
Instead, it’s usually rushed, manual and badly timed - which means high-value work never even makes it onto the job card.

Today’s dealers are facing:

• Shrinking margins and pressure to increase revenue from each visit
• Workshop capacity constraints that make last-minute upsells hard to deliver
• Overloaded advisors who don’t have time to dig through service history
• Generic, low-value upsells that customers ignore because they don’t feel relevant

In this webinar, you’ll see how Intelligent Check-In uses AI to analyze bookings and service history the moment a visit is created - surfacing relevant, high-value recommendations that customers can review before they arrive, and that your team can plan for in advance.

This isn’t about selling harder. It’s about fixing the timing so customers actually want to buy.

What to expect in your session

This session is for aftersales leaders, service managers, dealer principals and CRM teams who want to turn check-in into a predictable, customer-friendly revenue driver - without putting more pressure on their advisors.

In 45 minutes, we’ll walk through how Intelligent Check-In works in real dealerships and what kind of impact it’s creating.

• Why timing beats “hard selling”

  How moving upsell from the day-of-visit to the moment of booking transforms what’s realistically possible at the workshop.

• How Intelligent Check-In works behind the scenes

  AI analyses service history and booking data to surface relevant, personalized recommendations — no manual digging by advisors.

• From suggestion to job card

  See how upsell opportunities are written directly onto the work order so technicians and parts can be planned in advance.

• Customer-driven buying, not selling

  How 60–80% of customers review and consider recommendations before their appointment when they’re given clear, relevant options in advance.

• The numbers: revenue impact benchmarks

  What dealers are seeing:

  • Generate €125 more revenue per service visit

  • Provide 25% of customers personalized recommendations

  • Improve the acceptance rate of upsell by 3X

  • Comply 100% with OEM standards

What UK Dealers Are Saying

“The upsell campaigns we started back in December. On the day of rollout, we had a phenomenal response. Automatically reaching out to all customers, offering them products that we chose, means we are getting five-figure monthly upsell with Autoflows."

Ian Simpson

Aftersales Operations Director, Eden Motor Group

Let’s rethink service check-in - together

Join fellow automotive leaders who are transforming check-in from a last-minute conversation into a thoughtful, customer-led buying moment.

This webinar is your chance to see how Intelligent Check-In works in practice, ask questions, and explore what kind of revenue uplift it could create in your own business - without asking advisors to “sell more” or pushing customers into things they don’t want.