Automotive Events

74% of Dealers Don't Know What They're Losing

Written by Autoflows | Apr 15, 2026 12:12:27 PM


Sneak peak from the report: What the data reveals? 

 

80%   Expect profitability to get harder

in the next 2–3 years 

74% Don't know how much

aftersales opportunity they're losing 

38% Have no process for measuring

retention at all 

3-4x more gross profit from aftersales versus

new car sales 

 

 

Agenda: What will be discussed at the webinar

0-15  min

The Benchmark results

What 550+ European dealerships reveal about AI adoption rate, retention maturity and customer experience focus.

10 min

What is the potential with retention? 

What can a retention improvement lead to in profitability? 

20-30min

What top dealers do differently

Specific case from AM 100

30-45min

The Audit Report Walkthrough

How does an executive retention audit report look like.

 

 

"We’re performing at a rate of 125 percent increase on our outbound bookings than what we’d done previously."

Louise Connell
Contact Center Operations Manager
LSH Auto UK

 

 

 

 

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