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The Retention Gap

Most dealers don’t lose customers because they don’t care.

They lose them because aftersales execution quietly breaks down.

17-26 February 2026 | 8 Local Markets

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Maximize aftersales performance through digital customer activation

Every dealership knows how important good after-sales service is for customer loyalty and profitability. However, many dealerships end up wasting time and money on manual tasks that could easily be automated.

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Maximizing aftersales performance IT - Webinar - 06 MAR

Taking control in uncertain times: A car dealer’s guide to profitability

Watch this special webinar featuring automotive experts René Tønder and Alastair Cassels, where we’ll explore actionable strategies to help you take control of your automotive dealership and navigate these challenging times.

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Taking control in uncertain times - Webinar - 25 SEP

The car business of the future: Expectations, best practices & strategies

The automotive industry, both in sales and aftersales, is evolving faster than ever before. And the changes we’re witnessing are significant. But perhaps this is only the beginning?

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The car business of the future - Webinar - 27 jun

19 February 2026

The Retention Gap: når kundefastholdelse går tabt i eftermarkedet

Hvorfor manglende eksekvering koster på indtjeningen - og hvordan det kan løses

19 February 2026

Der kundelojalitet forsvinner i ettermarkedet

Hvorfor manglende gjennomføring koster lønnsomhet - og hvordan det kan løses

18 February 2026

La rétention client se joue dans l’exécution

Pourquoi une communication après-vente fragmentée coûte de la marge - et comment y ...

17 February 2026

Il Retention Gap

Come recuperare i clienti persi senza assumere nuovi dipendenti

17 February 2026

The Retention Gap

Why aftersales Execution Must Be Smarter

17 February 2026

El Desafío de la Retención

Por qué un servicio postventa desconectado con tus clientes reduce la rentabilidad - y ...

17 February 2026

Verlorene Kunden im Aftersales

Warum fehlende Abstimmung im Aftersales Geld kostet – und wie Händler das ändern

17 December 2025

Sharing upselling insights from 1500+ dealers in Europe

The Autoflows team is sharing insights from 1,500+ dealers on what's working - and what's ...

12 December 2025

Zahlreiche Geschäftsführer und Serviceleiter in ganz Europa sind sich einig:

Ohne gezieltes Upselling bleibt in der Werkstatt bares Geld liegen. Mehr denn je ...

11 December 2025

Erfaringer med check-ind og mersalg på tværs af 1500+ forhandlere i Europa

Autoflows-teamet deler indsigt fra mere end 1500 forhandlere om, hvad der virker - og ...

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