From One Desk in Copenhagen to a European Community Transforming Automotive Aftersales
When ag analytics began, it wasn’t about building software. It was about listening - to service advisors, aftersales directors, dealer principals - all telling the same story in different languages:
“We’re drowning in admin work.”
“We want to serve customers better, but we just don’t have time.”
“Our data is there - it’s just not working for us.”
From a single desk in Copenhagen, that idea became a mission: help automotive teams take control of their customers and data.
Today, that mission lives on in Autoflows - built by a 55-person team representing 15 nationalities, proudly based in Copenhagen, Denmark.
From Copenhagen to Europe - Growing with Our Customers
Our growth has never been about geography. It’s been about trust.
From early Nordic partners like Volvo Car Stor-Oslo, who more than doubled their service booking conversion rates, to groups like LSH Auto UK, who saw double-digit growth in MOT and service visits despite a declining market, Autoflows has grown alongside our customers’ success.
Today, Autoflows supports dealers and workshops in 14 markets across Europe, from Norway to Portugal.
Each country brings its own story of innovation and impact:
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Olofsson Bil (Sweden): streamlined follow-ups and reduced incoming calls with automation
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Tombolini Motor Company (Italy): recovered 115% of inactive customers and added €45,000 in service turnover within 3 months
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LSH Auto UK: increased retail visits year-on-year in a shrinking market
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Auto 8-8 (Norway): doubled bookings and service revenue in one year
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P. Christensen (Denmark)saw a 20% rise in digital bookings across all age groups
Different countries. Same outcome:
dealers gaining time, visibility, and stronger customer relationships.
From Pilot to Pan-European Impact
What started as pilot programs with a handful of forward-thinking dealers is now a connected community:
- 1,000+ dealerships
- 500 independent workshops
- 2,000 CX clients
- 27 DMS integrations
From Van Mossel Denmark, who transformed manual spreadsheets into automated workflows and achieved a 10% increase in qualified leads, to Bolands Waterford, who united multiple brands in one view and saw substantial growth in revenue and satisfaction - every implementation tells the same story:
“Autoflows doesn’t just save us time - it helps us see our business clearly for the first time.”
Chris Gensmantel,
CIO, LSH Auto UK
When data flows, customer experience follows.
The Pains We Solve
Before Autoflows, aftersales teams faced a familiar daily grind:
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Manual, repetitive tasks
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Disconnected systems
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Duplicate work and missed follow-ups
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Limited insight into what customers really needed
As Richard Tannahill from Curtis Cars put it:
“Spreadsheets go missing. The same customer gets called twice. Now, I can see straight away what’s going on. I don’t know why we didn’t have it sooner.”
Autoflows was built to fix exactly that - by making automation feel human.
Not replacing people, but freeing them to do what only people can do: build trust.
The Results That Matter
Across every market, our customers describe the same shift:
🚀 Efficiency gains - “We save hours every week - Autoflows just works.”
💰 Revenue growth - “We’ve seen double-digit service growth and five-figure monthly upsells.”
💬 Customer experience - “Our customers prefer it - they can book, confirm, and respond on their own terms.”
🔁 Data clarity - “It’s our new hub of truth for aftersales.”
Every result comes from one place: collaboration.
Our product has been shaped, challenged, and improved by the dealerships who use it every day.
Autoflows exists because our customers made it necessary.
Why the Name Change
ag analytics has always stood for intelligent, data-driven insights. But what we’ve built goes beyond analytics. It’s about creating flows between systems, teams, and customers.
Autoflows reflects what our customers told us we’d become:
“Not just a reporting tool - the system that keeps our business moving.”
It’s still us - same team, same mission, same Copenhagen base - just a name that fits what we do best:
helping the automotive world flow better.
Looking Ahead
As automotive aftersales evolves, one thing remains clear: the winners will be those who can adapt, automate, and stay connected to their customers.
We’re proud to power that transition - with dealerships and workshops all over Europe.
Because at the end of the day, every booking, every admin hour saved, and every upsell made represents what we all work for - Customer impact that truly matters.
