Automated experience.
Predictive actions.
Boost customer experience by predicting impactful actions, motivating employees through gamification, and measuring across the entire customer journey - helping you drive retention and growth.
TransparencyData transparency
Get a comprehensive overview of who has answered your surveys, and who has not responded, opted out, or lacks contact information.
RecommendRecommend actions
AI and text analytics helps identify key actions to improve CX scores and creates automatic action plans across network and employees.
“What is remarkable about the system is that it gives sales and service advisors personalized actions to improve their scores.”
Louise WestmanDirector of Aftersales & Dealer DevelopmentAudi Sweden
“Autoflows is supporting K-Auto’s vision by providing us with the tools and services to first understand where we are regarding the customer experience throughout the whole journey and also visualize the improvement areas.”
Matti SahiCustomer and Insight ManagerK-Auto Finland
"Now I can easily find results per model or per service advisor and if specific customers have been invited or not. This has significantly reduced the number of support cases from dealers, hence saving me tons of time answering these questions."
Carina AhlbergHead of Customer ExperienceVolkswagen Group Sweden
AchievementsGamified notifications
Notify your employees when specific milestones are reached, and give them an opportunity to share their achievements on social media.
ProgressGamified reportsMotivate your workforce to reach their goals with weekly and monthly status reports sent directly to their inbox.