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Aftersales in 2026: When AI Creates Real Revenue

A dealer-first approach to turning AI and automation into everyday results
17 February 2026
14:00 - 14:45 (BST)
45 min

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Hosted by

NICHOLAS1x
Nicholas Malcolm CEO & Partner

nm@autoflows.com

+45 30 99 14 21

MARC1x
Marc Bauer Partner

mbs@autoflows.com

+45 30 99 14 24

Maja-Isabella-Hanrahan_DSC00091
Maja-Isabella Hanrahan Customer Success Consultant - UKI

mih@autoflows.com

How dealerships turn AI and automation into measurable results - without extra complexity

Aftersales in 2026 will be defined by capacity utilisation, timing, and fewer manual processes.

AI is already part of automotive - but many solutions still create more work for dealerships instead of less.

In this 45-minute webinar, we show how AI combined with automated workflows and existing service data helps dealerships and workshops:

  • Increase bookings without more outbound calls

  • Reduce manual work across service and customer teams

  • Make better use of existing workshop capacity

  • Generate more revenue per service visit

 

Why this conversation matters

Dealers are under pressure. Margins are tightening, capacity is fixed, and teams are already stretched.

At the same time, OEM-led initiatives and new tools often mean more tasks and more systems for dealerships to manage.

The real question isn’t “Should we use AI?” - it’s:

“Will this actually make everyday life easier for the dealership?”

The dealers seeing real results use AI in a dealer-first way: to remove work, improve timing, and support existing workflows.

 

What to expect in your session

In this session, you’ll see how AI and automation can:

  • Work quietly in the background

  • Fit into existing dealer workflows

  • Reduce manual effort instead of redistributing it

  • Turn existing data into real commercial impact


What UK Dealers Are Saying

 

“What Autoflows has really helped us do is access and unlock a lot of our data. We are now reaching customers at the right point in time, rather than taking a spray and pray approach.”

Vaughan Ambrose

Managing Director, LSH Auto UK

 

About Speakers

Nicholas Malcolm CEO & Partner, AutoflowsLeads strategy and client growth across Europe with a focus on profitability in auto retail.
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