Improving Retention Of LSH AUTO UK by 15% with the right data.
Human part of working with the right data.
Putting customer first beyond factory requirements.
Macro trends, EV impact on aftersales revenue and outlook for improving profitability
Agentic Ai will significantly impact the automotive industry,
Automotive is a strong case for AI automation,
CX is not a system but a program and a partnership
We need to make the automotive industry more profitable.
Customer experience is the drive of retention.
A 10 % improvement in retention drives 30% more aftersales revenue.
We can be more customer first with the use of AI.
Inbound and outbound AI will drive significant automation and results for automotive industry.
You arrive knowing the industry is under pressure.
You leave knowing exactly what to do about it.
Retention Impact Report
You'll know exactly what your retention gap and your retention number are. You will be able to assess for the board what is the profit potential with improving retention.
Your 90-day retention action plan
A concrete plan built around your workshop. Three priorities, clear owners, ready to brief your team the Monday after.
The LSH playbook
The operational steps that drove a 15% retention improvement. Not the headline. The actual process.
Your peer benchmark
Where your group stands against European peers - AI adoption rate, retention maturity and customer experience focus.
Aftersales AI roadmap
Not a demo you watch and forget. A practical roadmap for how AI closes the retention gap in your business - who to contact, when, and why. Something you walk back into your business and act on.
The Semler CX framework
How Semler built a CX programme that delivers consistent, personal customer experience across a major multi-site network. The OEM and importer proof point - retention starts with experience.
You arrive knowing the industry is under pressure.
You leave knowing exactly what to do about it.
Predictive AI Engine
Advanced machine learning algorithms predict customer behavior and optimal service timing based on historical data and usage patterns.
Your 90-day retention action plan
A concrete plan built in your workshop track. Three priorities, clear owners, ready to brief your team the Monday after.
The LSH playbook
The operational steps that drove a 15% retention improvement. Not the headline. The actual process.
Your peer benchmark
Where your group stands against European peers - retention rate, EV impact and service frequency. The data Directors ask for but rarely get.
Aftersales AI roadmap
Not a demo you watch and forget. A practical roadmap for how AI closes the retention gap in your business - who to contact, when, and why. Something you walk back into your business and act on.
The Semler CX framework
How Semler built a CX programme that delivers consistent, personal customer experience across a major multi-site network. The OEM and importer proof point - retention starts with experience.
