Predictive Upsell.
Increase Revenue.
Autoflows connects future appointments details with past service history to predict and recommend the right services- and accessories to upsell. Increasing revenue per visit and creating a seamless pre-vist experience.
Autoflows automatically scans repair orders and order lines in your DMS
AI and text analytics are used to organize appointment data and combine with the service history
Appointment recommendations are being written to your job card to identify more revenue opportunities
Customers are automatically contacted via interactive messaging forms using E-mail, SMS, WhatsApp or AI phone calls.
“It’s impressive to see the response - everything from rust treatments to wheel alignments, wiper blades, and mats. What’s important is that customers are being asked the right questions automatically, based on their service history. It ensures we never miss an opportunity — and it’s all relevant.”
“The upsell campaigns recently started, and the response was phenomenal - on the day of rollout, we had a huge uplift. It’s new to us, but so far the results look really promising.”
-
Dealer Management Systems
Seamlessly connect with leading DMS platforms including Keyloop, Nextlane, Incadea, and more.
-
OEM Solutions
Autoflows offers OEM schedules for accurate service timing and support with custom integrations for OEM solutions such as Xentry, Toyote eCare and more.
-
Motor Registries
Autoflows integrates with motor-registries such as the DVSA, DVLA, RDW, Transportstyrelsen and suche for accurate communication and cleansing your DMS with owner-changes and accurate MOT dates.
-
3rd Party Data Sources
We support with 3rd party integrations to external planners, CRMs, VHC solutions, consent platform, to ensure your eco-system is intact
One platform with all service history broken down into all relevant opportunities.
Navigate across the different customer stages and follow up with your customers if needed.
Advanced notification flows ensure that you always have a clear overview of which customers have accepted their upsell and which ones require action.
Reminders perceived as a service. We engage your customers across all relevant channels, E-mail, SMS, WhatsApp and AI bots - reaching the customers in their preferred channel
All messaging supports interactive feedback where the customer can easily submit whether they want to schedule, sold their vehicle or switch workshop - reducing internal workload in handling customer replies.
Personalized follow-up for overdue customers from the contact center, service team or through our outbound AI tailored for automotive.