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On Demand

AI is not the Strategy. Closing the Gap is


How UK dealer groups close the retention gap - and what it takes before any AI is worth switching on.
09 September 2026
14:00 - 14:45 (BST)
45 min

Hosted by

MARC1x
Marc Bauer Partner
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Maz Katinas AI Product Lead


Nearly 90% of dealerships have invested in AI, but fewer than 40% report measurable gains. The gap isn't the technology - it's data and process.

In this on-demand session, Autoflows walks through the Retention Gap (the one leak that compounds every year) and the five others quietly costing dealer groups revenue, then shows the three-layer fix already running live at Sandicliffe, Eden Motor Group and Jemca Bromley - including real numbers from 60 days of outbound Voice AI and a live inbound pilot.

What you'll get in the recording:

  • Why 52% of dealers cite data quality as their #1 AI barrier - and how to fix it first
  • The Retention Gap and the five other gaps bleeding revenue from your workshop
  • Real case data: Sandicliffe's 6,000-record data audit, Eden's £40K in AI-driven bookings, and Bromley's £51K net annual profit impact
  • Seven actions you can take tomorrow, no new headcount or systems required

 

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About Speakers

Nicholas Malcolm CEO & Partner, AutoflowsLeads strategy and client growth across Europe with a focus on profitability in auto retail.
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