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Customer Stories

Learn What Top Automotive Players Are Doing Differently

(UK) Driving Aftersales Growth Through Data, AI and Partnership

AutoFlow transformed LSH Auto dealerships by boosting retail and service visits, improving team collaboration, and driving a 125% increase in outbound bookings in just six months.

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LSH

(IT) Luxury Meets Automation:
How Merbag Boosted Aftersales Revenue and Experience

Merbag transformed its aftersales operations with Autoflows, automating customer communications and boosting efficiency, lead quality, and customer satisfaction.

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Merbag

(UK) Automating Engagement:
The Story Behind Eden’s Aftersales Turnaround

Ian Simpson, Aftersales Operations Director at Eden Motor Group, explains how Autoflows automated service reminders, boosted conversions, and reduced manual work across all sites.

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Eden

(FI)Service, Not Spam:
How Hedin Automotive Finland Humanized Aftersales Communication

Before Autoflows, Hedin Automotive struggled to keep customer communication personal at scale. Now, automation works like a service touchpoint — strengthening loyalty and driving measurable growth.

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Hedin

(NO) Efficiency in Motion:
Inside Volvo Car Stor-Oslo’s 150% Aftersales Uplift

Volvo Car Stor-Oslo was slowed by manual service follow-ups. By automating customer reminders with Autoflows, technicians could focus on service, leading to a 150% increase in booking conversions.

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Volvo

(NO) Doubling Bookings with Automation:
How Auto 8-8 Transformed Its Customer Cente

In 2022, Auto 8-8 faced a challenge common to many in the industry: increasing customer loyalty and optimizing workshop efficiency. That’s when they turned to Autoflows.

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Auto 8-8
UK flag United Kingdom
Dealership

How LSH Auto UK used Autoflows to modernize aftersales

LSH Auto, one of the UK’s top dealership groups, partnered with Autoflows to transform ...
UK flag United Kingdom
Dealership

Automating Engagement: The Story Behind Eden’s Aftersales Turnaround

This UK dealership group replaced a manual in-house system with Autoflows Enterprise, ...
UK flag United Kingdom
Dealership

One Platform, Four Brands, Endless Efficiency: Bolands’ Aftersales Transformation

Robert Tyrrell, Aftersales Manager at Bolands Waterford, shares how Autoflows streamlined ...
Italian flag Italy
Dealership

Luxury Meets Automation: How Merbag Boosted Aftersales Revenue and Experience

Customer Background For Merbag, Europe’s largest Mercedes-Benz showroom, aftersales is a ...
Norwegian flag Norway
Dealership

Efficiency in Motion: Inside Volvo Car Stor-Oslo’s 150% Aftersales Uplift

Interview with Helge Bekkebråten, Head of Aftersales, and Therese Schwartz Guldbrandsen, ...
Finnish flag Finland
Dealership

Service, Not Spam: How Hedin Automotive Finland Humanized Aftersales Communication

Unlocking powerful aftersales automations with Keyloop DMS data - Hedin Automotive’s ...
Danish flag Denmark
OEM

How to lead behavioral change

Lise Bülow, Head of Aftersales at Volkswagen Commercial Vehicles, explains how the ...
Danish flag Denmark
OEM

Preparing for industry disruption

Poul Erik Skjerning Røgilds, former Head of Aftersales at Audi Denmark, explains how the ...
Danish flag Denmark
OEM

A Historical Customer Experience Transformation

Leading behavioral change Too often, inaccurate processes founded in the wrong metrics ...

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