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Customer Stories

Learn What Top Automotive Players Are Doing Differently

(UK) Driving Aftersales Growth Through Data, AI and Partnership

AutoFlow transformed LSH Auto dealerships by boosting retail and service visits, improving team collaboration, and driving a 125% increase in outbound bookings in just six months.

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LSH

(IT) Luxury Meets Automation:
How Merbag Boosted Aftersales Revenue and Experience

Merbag transformed its aftersales operations with Autoflows, automating customer communications and boosting efficiency, lead quality, and customer satisfaction.

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Merbag

(UK) Automating Engagement:
The Story Behind Eden’s Aftersales Turnaround

Ian Simpson, Aftersales Operations Director at Eden Motor Group, explains how Autoflows automated service reminders, boosted conversions, and reduced manual work across all sites.

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Eden

(FI)Service, Not Spam:
How Hedin Automotive Finland Humanized Aftersales Communication

Before Autoflows, Hedin Automotive struggled to keep customer communication personal at scale. Now, automation works like a service touchpoint — strengthening loyalty and driving measurable growth.

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Hedin

(NO) Efficiency in Motion:
Inside Volvo Car Stor-Oslo’s 150% Aftersales Uplift

Volvo Car Stor-Oslo was slowed by manual service follow-ups. By automating customer reminders with Autoflows, technicians could focus on service, leading to a 150% increase in booking conversions.

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Volvo

(SE) How J Bil Doubled The Number of Online Bookings

JBIL streamlined aftersales with Autoflows, centralizing customer data and automating service reminders. This reduced manual work, improved follow-ups, and allowed staff to focus on serving customers more efficiently.

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JBIL
Finnish flag Finland
​​Workshops

How RJV Autohuolto Streamlined Bookings and Freed Its Team's Time

Customer Background For RJV Autohuolto Oy, a multi-brand repair shop in Herttoniemi, ...
Finnish flag Finland
​​Workshops

How Mynä-Auto Reduced Workload and Kept Customers Coming Back

Customer Background Founded in 1975 as an auto parts store, Mynä-Auto OY added a workshop ...
Italian flag Italy
Dealership

How to win back one in four lost customers without taking on any new staff

The context Autoindustriale Mobility Group is one of the best-organised companies in ...
Swedish flag Sweden
​​Workshops

How Werksta strengthened customer relationships

Werksta is a Premium Automotive Workshop chain in Nacka, Sweden with a mission to lead ...
UK flag United Kingdom
Dealership

How LSH Auto Increased Service Bookings by 125% Using the Autoflows Aftersales Automation

For LSH Auto UK, one of the country’s leading Mercedes-Benz and BYD retailer groups, ...
UK flag United Kingdom
Dealership

Automating Engagement: The Story Behind Eden’s Aftersales Turnaround

This UK dealership group replaced a manual in-house system with Autoflows Enterprise, ...
Italian flag Italy
Dealership

Luxury Meets Automation: How Merbag Boosted Aftersales Revenue and Experience

Customer Background For Merbag, Europe’s largest Mercedes-Benz showroom, aftersales is a ...
Norwegian flag Norway
​​Workshops

How Bilservice Skedsmo & Lillestrøm Boosted Workshop Efficiency

Bilservice Skedsmo & Lillestrøm streamlined operations by implementing Autoflows, an ...
Swedish flag Sweden
Dealership

How Toveks Bil improved workflow efficiency and operational reliability

Toveks Bil streamlined its multi-location operations with Autoflows, moving from manual, ...

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